Call Center Outages and Delays

Our call center is experiencing system outages and is intermittently unable to answer calls or access case data. If you cannot reach a representative, please call back at a later time. 

Published on: Wednesday, June 18, 2025

ANC Explorer Scheduled Maintenance, Nov. 7, 2014

11/7/2014

Beginning at 1700 EDT, November 7, 2014, Arlington National Cemetery will be performing maintenance on IT systems that will impact the public applications such as ANC Explorer Mobile App, as well as the Kiosks and Website.  We do not expect an outage of no more than 2 hours.  End users may likely see interruptions of service during this maintenance period.