Call Center Outages and Delays

Our call center is experiencing system outages and is intermittently unable to answer calls or access case data. If you cannot reach a representative, please call back at a later time. 

Published on: Wednesday, June 18, 2025

ANC Explorer functionality restored

9/24/2014

The ANC Explorer application (Mobile, Web and Kiosk) functionality has been restored.  Users are now able to search within the application without error.  We apologize for any inconvenience.  Should any errors or issues arise with the applications, please call 1-877-907-8585.